Passmates
A local who's been there, for your first weeks
Passmates are people with confirmed status where you're going. They meet you at the airport, help you find a place, sort out paperwork and introduce you around. Or help newcomers where you live, at your own prices.
Status confirmed, ID checked, ratings from people they helped.
Toronto, Ontario- Airport pickupCA$60
- Onboarding buddyFree
- City tourCA$40
Example
What Passmates help with
Each Passmate picks what they offer and sets a price for each. Some help is free.
- Short stay or rentA room or place for the first weeks.
- Airport pickupA ride from the airport on arrival day.
- Food deliveryA first meal or groceries dropped off.
- Onboarding buddySomeone to ask the everyday questions.
- City tourA walk around the neighbourhood and transport.
- Community introductionsMeet people, groups and local communities.
- Job introductionsMeet employers and people in your field.
- Purchases and shoppingFinding or buying things for a new home.
- Moving in and setting upCarrying, assembling and getting a home ready.
- Paperwork and appointmentsForms, offices and booking appointments.
- Translation and languageHelp with the local language.
- Something elseAnything else a newcomer needs.
If you're moving or visiting
Get help from someone who knows the place
- 1Find a PassmateSearch by country, city and the help you need. See prices, ratings and who has an ID check.
- 2Ask for helpSay what you need and when. They accept or decline, usually within a day or two.
- 3Chat and meetAgree the details in the chat on e-Passage, then meet somewhere public first.
If you live there
Become a Passmate and earn from it
- 1Confirm your statusCitizenship, permanent residence or a permit where you live. It's free to join.
- 2Say how you can helpYour city, what you offer, your price for each, and a short note.
- 3Get approvedInstant when your ID check matches your status; otherwise our team checks.
- 4Help newcomersAccept requests, chat, meet and get rated. Switch your card off whenever you're away.
Built for trust
We check documents, not people, so we give you the tools to decide for yourself.
Status confirmed
Every Passmate's status where they help is checked from their document.
ID checks
Many Passmates verify their ID with a live selfie, shown as an “ID verified” badge.
Ratings
Newcomers rate the help they got; ratings show on the Passmate's page.
Chat on e-Passage
No emails or numbers needed. Messages that ask for money in advance get a warning.
Report and block
One tap from any chat or page. Repeated no-shows pause a Passmate's card.
Never pay in advance
Payment is between you and the Passmate, after you've met. Never send money, gift cards or crypto first.
Plan it all in a Passlist
A checklist for your move, trip or new home, made for the country, with official links. Add your Passmate to the items they help with.
Questions
What is a Passmate?
A person with confirmed status in a country who helps newcomers there: an airport pickup, a short stay, a city tour, paperwork, introductions. They're independent, not e-Passage staff.
What does it cost?
Each Passmate sets their own prices, and some help is free. Finding and asking Passmates, and chatting with them, are part of an e-Passage plan.
How do I pay a Passmate?
Directly, the way you both agree, after you've met. e-Passage doesn't take payment for Passmate help or a share of it. Never pay in advance.
Is it safe?
We confirm each Passmate's status and offer an ID check, show ratings, keep the chat on e-Passage, and let you report or block anyone. Still, meet somewhere public first and trust your judgement.
How do I become a Passmate?
Sign up, confirm your status where you live, then set up your card: your city, what you offer and your prices. It's free.
Can I earn from it?
Yes. You set a price for each kind of help, or offer it free. You're paid directly by the people you help.
How long does approval take?
It's instant when your ID check matches your status document. Otherwise our team checks your card, usually within a few days.
What if there's no Passmate in my city yet?
Ask us to tell you when one joins. We'll let you know once, in the app and by email.
What if someone doesn't show up?
Tap “Didn't show up” on the request. Our team looks into it, and several no-show reports pause a Passmate's card.
Passmates are independent. Our checks confirm documents, not character. Read the terms