Legal centre
The fine print, in plain language
Everything that governs how e-Passage works, how we handle your information, and what you can expect from us.
Key points
Information, not legal advice
Our tools inform and prepare. Legal advice comes only from licensed legal advisors you choose to engage.
Your data is yours
We never sell it. Export or delete it any time from your settings.
No government sharing by choice
We disclose data only when legally compelled, and tell you where the law allows.
Cancel any time
Plans renew until you cancel. You keep access until the end of the period you’ve paid for.
Documents
Terms of Service
The agreement between you and e-Passage when you use the website, the app and paid plans.
For everyoneLast updated 21 October 202622 sectionsPrivacy Policy
What personal information we collect, why, who processes it, how long we keep it, and how to use your rights.
For everyoneLast updated 21 October 202620 sectionsCookie Policy
The strictly necessary cookies and browser storage we use, and the optional analytics you can turn on or off.
For everyoneLast updated 21 October 20268 sectionsRefund Policy
When you can cancel, when you can get your money back, and how refunds are paid for every e-Passage plan and purchase.
For everyoneLast updated 21 October 202610 sectionsAcceptable Use Policy
What you may and may not do on e-Passage, so the platform stays safe and trustworthy for everyone.
For everyoneLast updated 21 October 20269 sectionsLegal and Information Disclaimer
What e-Passage information can and can’t be relied on for, and why official sources and licensed legal advisors come first.
For everyoneLast updated 21 October 20269 sectionsLegal advisor Terms
Terms for licensed legal advisors and regulated advisers who join e-Passage and work with clients through the platform.
For legal advisorsLast updated 21 October 202613 sectionsOrganisation Terms
Terms for consultancies, law firms, employers, universities and agencies that run an organisation workspace and work with clients on e-Passage.
For organisationsLast updated 21 October 202610 sectionsTransparency policy
How we respond when a government or law enforcement body asks for user data.
For everyoneLast updated 21 October 20261 sections
Questions about our legal documents?
For privacy requests, email [email protected]. For everything else, we’re at [email protected].