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Transparency policy

How we respond when a government or law enforcement body asks for user data.

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People trust e-Passage with sensitive information, including details about their immigration status. This policy explains how we respond when a government or law enforcement body asks us for user data.

1.Our commitments#

  • We do not share user data with any government authority voluntarily.
  • We require valid, legally binding process, and we review every request with legal counsel.
  • We push back on requests that are overly broad or not legally valid.
  • We disclose only the minimum the law requires.
  • Where the law allows, we notify the affected user before disclosing anything.
  • We will publish an annual transparency report with the number and type of requests we receive.